Yes. Dgymbook takes security reports seriously and has a process in place for responsible disclosure and remediation.
How to report a vulnerability
If you discover a security vulnerability in Dgymbook — whether in the web platform, mobile apps, or API — please report it to us directly rather than disclosing it publicly:
Email: hello@dgymbook.com
Subject line: Security Vulnerability Report
Please include as much detail as possible:
- A description of the vulnerability
- Steps to reproduce it
- The potential impact you believe it could have
- Any screenshots or supporting evidence (if safe to share)
What happens after you report
- Acknowledgement — We will acknowledge your report within 2 business days.
- Assessment — Our team investigates the report and assesses the severity and scope of the issue.
- Remediation — We work to fix confirmed vulnerabilities as quickly as possible, prioritising based on severity.
- Follow-up — We will notify you once the issue has been resolved.
Responsible disclosure
We ask that you:
- Give us a reasonable amount of time to investigate and fix the issue before making it public.
- Do not access, modify, or delete data belonging to other users while testing.
- Act in good faith — we are grateful for responsible disclosures that help us improve security for all users.
We appreciate the security research community’s efforts in keeping Dgymbook and its users safe.